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Hipay

What is hipay?

hipay is an electronic payment system that allows you to transfer money from your hipay account to your Stars Account. You can open an electronic wallet account with hipay, which you can fund by transferring funds from different payment options supported by hipay.

hipay also lets you transfer funds directly from your credit/debit card to your Stars Account, without having to pre-fund your hipay account.

How do I fund my hipay account?

Please click here for a list of funding options supported by hipay. Additional information on fees and exchange rates can be found here.

How can I make purchases using hipay?

hipay is fully integrated via the Cashier screen. When you click ‘Cashier’ and then ‘Make a Deposit’, you will see an option to use hipay. Please click the ‘hipay’ button and then click ‘Deposit’ (if using the desktop client). The hipay deposit screen will be displayed. Enter your deposit amount and hit ‘Submit’. You will be redirected to the hipay website (a new browser window will open) where you will be guided through the steps to complete your payment to transfer funds to your Stars Account.

If you have an existing hipay electronic wallet account, you can use the funds in the account to make the deposit, otherwise you can also make a transfer from your credit/debit card on the hipay website.

What about my cashouts?

You may cashout funds from your Stars Account to your hipay account, providing you have made at least one previous purchase using your hipay account within the past six months.

Please be aware that cashouts are automatically credited back to any NETELLER account that you have used to make deposits in the last six months, before being credited back to your hipay account.

Please visit our Cashout Policy for complete information.

How do I withdraw money from hipay?

You can withdraw money from your hipay account to your bank account. Please click here for information.

What are the deposit limits for hipay?

Please visit the Cashier for your current deposit limits.

How does the exchange rate conversion work?

We use the prevailing mid-market rate provided by XE (plus a small fee if applicable) to convert your deposits to your account currency. For additional information, please read our Real Money Transaction Processing and Currency Conversion Terms and Conditions.

What will it cost me to use hipay?

We do not charge any other fees for using hipay. Players are responsible for any fees charged by hipay.

If you have any further queries, feel free to contact us at Support.

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